Refund Policy

At Trendhalu, customer satisfaction is our priority.

Returns

• Items can be returned within 30 days of delivery

• Products must be unused, in original condition, and with packaging

Non-Returnable Items

• Final sale items

• Personalized or custom products

• Worn, damaged, or altered items

Refunds

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method
• Processing time: 5–10 business days
• Please note: Shipping fees are non-refundable and will not be included in the refund amount unless the return is due to a defective, damaged, or incorrect item

Return Shipping

Customers may be responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or wrong item, contact us within 7 days at:
📧 supportdesk@prettypare.com